Primary Source Verification

Verify With Confidence.

Accurate Provider Verification Starts at the Source.

When it comes to provider credentials, “probably accurate” isn’t good enough.

Primary Source Verification (PSV) is the process of verifying a provider’s qualifications directly with the original or authoritative source. It is a critical component of credentialing, privileging, compliance, and patient safety.

Mercury Group provides thorough, organized Primary Source Verification services that help healthcare organizations confidently validate provider credentials.

What Is Primary Source Verification?

Primary Source Verification means confirming provider credentials directly through the organization or source that originally issued or maintains them.

Depending on the credential, this may include verification of:

  • Medical licenses
  • Education
  • Training
  • Board certification
  • DEA registration
  • Professional certifications
  • Work history
  • Malpractice coverage
  • Hospital affiliations
  • Other provider qualifications

The goal is simple: make sure the information you’re relying on is accurate, current, and verified through the appropriate source.

Why Primary Source Verification Matters

Provider verification isn’t just an administrative requirement.

It supports patient safety, regulatory compliance, credentialing decisions, and organizational risk management.

Reduce Risk

Accurate verification helps organizations identify discrepancies and potential credentialing concerns.

Support Compliance

Maintain documentation that supports your organization’s credentialing and regulatory requirements.

Improve Accuracy

Verify provider information directly rather than relying solely on secondary documentation.

Save Staff Time

Let experienced professionals handle time-consuming verification activities.

Create Better Documentation

Maintain organized verification records that can be accessed when needed.

Why Choose Mercury Group?

Details Matter. We Know It.

Primary Source Verification requires accuracy, consistency, and attention to detail.

Mercury Group understands the importance of getting provider information right. Our team helps organizations establish a consistent verification process while reducing the administrative workload placed on internal staff.

We bring:

  • Experienced healthcare operations knowledge
  • Organized verification processes
  • Attention to detail
  • Consistent documentation
  • Support for credentialing and compliance teams
  • Flexible service options

Frequently Asked Questions

Verification can include licenses, education, training, board certification, professional certifications, DEA registration, work history, malpractice coverage, affiliations, and other applicable credentials.

It helps organizations confirm that provider qualifications are accurate and valid by verifying them directly with the authoritative source.

Requirements vary based on the organization, payer, accreditation standards, and applicable regulations. Mercury Group can help your organization understand and manage its verification responsibilities.

Yes. Primary Source Verification is an important component of many credentialing processes and can be integrated into your overall credentialing workflow.

Absolutely. Ask about a free audit to identify opportunities to strengthen your current process.

What Our Clients Say
Confidence Starts With Verification.

Make sure the credentials behind your organization are accurate, current, and properly verified.