Revenue cycle management is made up of dozens of moving pieces—and sometimes you don’t need someone to take over the entire process.
You just need help with the pieces that aren’t working.
Mercury Group offers a menu of RCM services that allows healthcare organizations to access specialized revenue cycle support where they need it most.
Revenue Cycle Management encompasses the administrative and financial processes that support the journey from a patient’s appointment through payment.
That includes everything from eligibility and authorization to claims, denials, accounts receivable, and payment.
When one part of the process breaks down, the impact can move through the entire revenue cycle.
Mercury Group helps identify where those breakdowns are occurring and provides targeted support to help strengthen performance.
Accurate eligibility information helps prevent avoidable billing issues and gives your team better visibility before services are provided.
Help reduce delays and administrative headaches associated with payer authorization requirements.
Support the claims process to help identify issues, reduce avoidable errors, and improve the path from service to payment.
Denied claims aren’t just billing problems—they can be symptoms of larger operational issues.
We help identify denial trends and address the root causes behind them.
Improve visibility into outstanding balances and develop strategies to help move aging accounts toward resolution.
Accurate and timely payment posting is essential to understanding your organization’s financial position and maintaining clean accounts.
Targeted follow-up can help prevent aging accounts from becoming lost revenue.
Sometimes the best place to start is with an honest look at what’s happening.
Our RCM audits help identify potential revenue leakage, workflow issues, denial trends, and opportunities for improvement.
Address areas of the revenue cycle that may be slowing down payment.
Identify where money may be falling through the cracks.
Look beyond individual claims to identify recurring denial patterns and root causes.
Gain a clearer picture of what’s happening across your revenue cycle.
Give your internal team additional support without adding another full-time department.
Choose the services that make sense for your organization.
Every healthcare organization has different challenges.
Maybe your denials are increasing. Maybe your A/R is aging. Maybe your internal team is overwhelmed. Maybe you have a specific part of your revenue cycle that needs attention.
You don’t necessarily need to outsource everything.
You need the right solution.
Mercury Group works with you to identify where support will have the greatest impact and then builds a service solution around those needs.
No. That’s one of the benefits of our RCM Menu. You can select the areas where your organization needs additional support.
Yes. We can evaluate your current processes and identify potential opportunities for improvement.
Yes. Denial management can be provided as an individual service or as part of a broader RCM solution.
Yes. Our services can complement your internal team rather than replace it.
Absolutely. A flexible RCM model allows your support to evolve as your organization’s needs change.
Start with a conversation. We can help identify potential areas of opportunity and recommend a solution based on your organization’s goals.
Let’s take a look.
